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Privacy

Your trust matters. Here’s how we protect your info and respect your privacy.

Privacy

Your trust matters. Here’s how we protect your info and respect your privacy.

Privacy

Your trust matters. Here’s how we protect your info and respect your privacy.

Last updated: 02/08/2025

At Milk & Honey London, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.

Information We Collect

When you contact us, make an appointment, or sign up for updates, we may collect the following personal information:

Your full name

Email address

Phone number (only when necessary)

We only collect this information directly from you – we do not use third-party data sources.

How We Use Your Information

We collect your information to provide a better, more personalized experience. Specifically, we may use your details to:

Respond to your inquiries and requests

Book and manage your appointments

Send personalized emails or messages (e.g., updates, reminders, offers)

Improve our services and customer support.

We only collect this information directly from you – we do not use third-party data sources.

Data Storage & Protection

We take your privacy seriously. All personal data is stored securely using trusted third-party tools or encrypted systems. Access is limited to authorized team members only.

While no system is 100% secure, we do our best to keep your information safe using standard industry practices.

Sharing Information

We do not share your personal data with the public or with third-party advertisers.

We may only share your details:

If legally required (for example, by law enforcement)

With trusted service providers that help us manage bookings or emails — but only as needed and under strict privacy agreements

Your Rights

You have full control over your data. At any time, you can:

Request a copy of the information we hold about you

Ask us to update or correct your details

Ask us to delete your information from our records

To make any of these requests, email us at: mouka@milkandhoneylondon.com

Cookies & Website Tracking

We may use cookies or basic website tracking tools to help us understand how visitors use our site. This helps us improve our content and user experience. You can disable cookies in your browser settings at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll post the latest version right here on this page.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

Email: mouka@milkandhoneylondon.com

Address: Milk & Honey London LG08 16-16a Baldwins Gardens The Record Hall EC1N 7RJ UK

Frequently Asked Question

Get the details before you design. From care tips to custom orders, we’ve answered the most common questions to make your grillz journey seamless and stress-free.

How much does a grill typically cost?

Our grillz are mainly custom priced based on materials, design complexity, number of teeth, and production time. It's difficult to give an estimate without a consultation, but we can accommodate most reasonable budgets. Contact us for a personalized quote.

How long does it take to make a grill?

Production typically takes 2-4 weeks depending on the complexity and detail of the piece. Plain grillz take between 2-4 weeks, while more intricate custom designs may take longer.

Can customers eat with their grillz in?

We don't recommend eating while wearing your grillz to maintain their quality and longevity.

Do you offer same-day grillz?

No, we don't offer same-day grillz as each piece is custom made to ensure the highest quality.

What types of grillz do you offer?

We offer a full range of custom grillz including plain gold grillz, diamond-set grillz, gemstone grillz, custom designs, resin grillz, enamel grillz, and any design you can think of. All our grillz are custom made to reflect your unique style and desires.

How does the fitting process work?

The process begins with a visit to our studio for consultation to discuss your design. Once the design is confirmed, we take moulds of your teeth, then begin the waxing process followed by casting where the wax is turned to metal. After filing and polishing, diamond-set and bespoke pieces require a return visit for a fit check before final polish and collection.

Do you offer express delivery?

Yes, we offer 1-week express delivery for certain pieces (not available for intricate designs). Express fees depend on the size of the fitting and cost of the grillz.

What deposit is required for booking?

We require a £10 deposit for consultation only, or £20 for consultation and mould.

What aftercare do you provide?

We provide free polishing services at our studio for optimal maintenance. Ultrasonic cleaners are also available for purchase at £30 for at-home care, and we include free travel cases with your grillz.

Frequently Asked Question

Get the details before you design. From care tips to custom orders, we’ve answered the most common questions to make your grillz journey seamless and stress-free.

How much does a grill typically cost?

How long does it take to make a grill?

Production typically takes 2-4 weeks depending on the complexity and detail of the piece. Plain grillz take between 2-4 weeks, while more intricate custom designs may take longer.

Can customers eat with their grillz in?

We don't recommend eating while wearing your grillz to maintain their quality and longevity.

Do you offer same-day grillz?

No, we don't offer same-day grillz as each piece is custom made to ensure the highest quality.

What types of grillz do you offer?

How does the fitting process work?

Do you offer express delivery?

Yes, we offer 1-week express delivery for certain pieces (not available for intricate designs). Express fees depend on the size of the fitting and cost of the grillz.

What deposit is required for booking?

We require a £10 deposit for consultation only, or £20 for consultation and mould.

What aftercare do you provide?

Frequently Asked Question

Get the details before you design. From care tips to custom orders, we’ve answered the most common questions to make your grillz journey seamless and stress-free.

How much does a grill typically cost?

How long does it take to make a grill?

Production typically takes 2-4 weeks depending on the complexity and detail of the piece. Plain grillz take between 2-4 weeks, while more intricate custom designs may take longer.

Can customers eat with their grillz in?

We don't recommend eating while wearing your grillz to maintain their quality and longevity.

Do you offer same-day grillz?

No, we don't offer same-day grillz as each piece is custom made to ensure the highest quality.

What types of grillz do you offer?

How does the fitting process work?

Do you offer express delivery?

Yes, we offer 1-week express delivery for certain pieces (not available for intricate designs). Express fees depend on the size of the fitting and cost of the grillz.

What deposit is required for booking?

We require a £10 deposit for consultation only, or £20 for consultation and mould.

What aftercare do you provide?

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